1. Introduction
This Privacy Notice explains how Heykit ("we", "us", "our") collects, uses, stores,
and protects your personal information when you use our platform and services.
2. Information We Collect
When you use Heykit, we may collect the following information:
- Account Information: Name, email address, and password when you register as a presenter.
- Attendee Information: Name, company name, email address, and phone number collected during the onboarding chat.
- Chat Data: Questions asked, AI responses, and survey responses are recorded and stored.
- Session Data: Presentation context, bot agent configurations, and session metadata.
- Usage Data: Log data, browser type, and interaction patterns for service improvement.
3. Cloud Services & Data Processing
Heykit uses cloud-based services to deliver its functionality. This includes:
- AI Processing: Chat messages and presentation context are sent to Anthropic's Claude API for AI-powered responses. Data is processed in accordance with Anthropic's usage policies.
- Real-Time Communication: WebSocket connections are used for live updates during sessions.
- Data Storage: Your data is stored on secure servers and encrypted at rest where applicable.
4. How We Use Your Information
We use collected information to:
- Provide and operate the Heykit platform and services
- Enable AI-powered Q&A during live sessions
- Allow presenters to follow up with attendees after sessions
- Improve our services and user experience
- Send session-related communications (e.g. welcome emails)
5. Data Sharing
We do not sell your personal information. Information may be shared with:
- Session Presenters: Attendee information (name, company, email, phone) is shared with the presenter who created the session you joined.
- Service Providers: Third-party services that help us operate the platform (e.g. AI providers, hosting, email delivery).
6. Data Retention
Chat data and session information are retained for as long as the presenter's account is active.
Attendee data is retained to enable post-session follow-ups. You may request deletion of your
data by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
8. Security
We implement appropriate technical and organisational measures to protect your personal information,
including encryption of sensitive data (such as API keys) and secure authentication mechanisms.
9. Changes to This Notice
We may update this Privacy Notice from time to time. We will notify you of any material changes
by posting the updated notice on this page with a revised "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Notice or our data practices, please contact us at
privacy@heykit.io.